http://paperarrow.com/blog/2009/08/to-err-is-human/ Notes from the quiver... Wed, 12 May 2010 06:56:04 +0000 hourly 1 http://wordpress.org/?v=3.4-beta2-20460 http://paperarrow.com/blog/2009/08/to-err-is-human/comment-page-1/#comment-73 Xavier Wed, 28 Oct 2009 08:17:54 +0000 http://paperarrow.com/blog/?p=64#comment-73 People think adding 'please' will please the user and make the application usable ;-) People think adding ‘please’ will please the user and make the application usable

]]> http://paperarrow.com/blog/2009/08/to-err-is-human/comment-page-1/#comment-71 Suman Wed, 28 Oct 2009 04:00:04 +0000 http://paperarrow.com/blog/?p=64#comment-71 the term 'please' should be avoided because it has cultural implications: how will you translate it to other languages? It is a gratuitous word that does not add value to the 'call to action' ('Enter IP address'). Also, when a customer is faced with the error message, which are modal windows quite often, he/she wants to get rid of it quickly. Reminds of a line from 'As good as it gets' You are describing the water when I am drowning. :) the term ‘please’ should be avoided because it has cultural implications: how will you translate it to other languages? It is a gratuitous word that does not add value to the ‘call to action’ (‘Enter IP address’). Also, when a customer is faced with the error message, which are modal windows quite often, he/she wants to get rid of it quickly. Reminds of a line from ‘As good as it gets’ You are describing the water when I am drowning.

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