Tag Archives: thoughts

In defence of Ferrari

Posted on May 11, 2010 by Xavier

These past few days, a video of a Fer­rari engin­eer explain­ing the com­plex­ity of the Fer­rari F10 For­mula 1 racing car has been mak­ing the rounds. Every blog post or dis­cus­sion forum I have come across so far seem to … Con­tinue read­ing →

Posted in Usability | Tagged , , | 1 Comment

Is technical communication a part of user experience?

Posted on January 25, 2010 by Xavier

Is tech­nical com­mu­nic­a­tion a part of user exper­i­ence? Abso­lutely. Without Doubt. One major inter­ac­tion that a user has with a sys­tem is the doc­u­ment­a­tion accom­pa­ny­ing the product, either as prin­ted manu­als or their elec­tronic cous­ins. In fact, any text that … Con­tinue read­ing →

Posted in Technical Communication, Usability | Tagged , , | 1 Comment

Defenestrating Tables & Indices

Posted on October 27, 2009 by Xavier

Is it time to stop cre­at­ing those page-wasting Table of Con­tents and Indices in a world where manu­als are no longer being prin­ted? We deliver all of our doc­u­ment­a­tion as PDFs to our cus­tom­ers (except for that rare mar­ket­ing col­lat­er­als … Con­tinue read­ing →

Posted in Deliverables, Technical Communication | Tagged , | 2 Comments

usability: an FAQ

Posted on August 12, 2009 by Xavier

I get this ques­tion asked whenever I men­tion usab­il­ity. So this post will be my attempt to explain usab­il­ity to them. What is usab­il­ity? I would define ‘usab­il­ity’ as ‘the art and sci­ence of mak­ing things usable’. Isn’t every product usable? … Con­tinue read­ing →

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a dream

Posted on August 3, 2009 by Xavier

Most of us dream of a dream in which we see ourselves being an entre­pren­eur. Some of us make that dream come alive, some of us try to make that dream a real­ity, and some just keep on dream­ing that dream. … Con­tinue read­ing →

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