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Understanding Biases
Bias is a common human trait and cognitive bias affects all of us. Wikipedia defines ‘cognitive bias’ as “the human tendency to draw incorrect conclusions in certain circumstances based on cognitive factors rather than evidence”. Bias is an outcome of … Continue reading
In defence of Ferrari
These past few days, a video of a Ferrari engineer explaining the complexity of the Ferrari F10 Formula 1 racing car has been making the rounds. Every blog post or discussion forum I have come across so far seem to … Continue reading
Is technical communication a part of user experience?
Is technical communication a part of user experience? Absolutely. Without Doubt. One major interaction that a user has with a system is the documentation accompanying the product, either as printed manuals or their electronic cousins. In fact, any text that … Continue reading
Wireframes for the Wicked
In this SXSWi 2009 panel, Nick Finck, Donna Spencer, and Michael Angeles talk about wireframes, particularly the various types of wireframes. The best part of the panel is the Q&A session that follows the presentation.
to err is human
One recent afternoon, I got drafted into reviewing and editing a bunch of error messages for a product. It was supposed to be a quick one hour work. But these assignments never really turn out be an hour’s job. All … Continue reading
How to start a career in User Experience?
Nick Finck provides his advice in his post, Starting a Career in User Experience Design and he talk of three core areas of advice: the three E’s are Education, Experience, and Exposure. “The number one success factor for user experience … Continue reading