Tag Archives: ux

UX Deliverables

Last week, I presen­ted a talk on User Exper­i­ence Deliv­er­ables for the STC India UX SIG in Ban­galore. UX Deliv­er­ables View more present­a­tions from Xavier Roy.

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Understanding Biases

Bias is a com­mon human trait and cog­nit­ive bias affects all of us. Wiki­pe­dia defines ‘cog­nit­ive bias’ as “the human tend­ency to draw incor­rect con­clu­sions in cer­tain cir­cum­stances based on cog­nit­ive factors rather than evid­ence”. Bias is an out­come of human thought and often based on rules of thumb. Cog­nit­ive biases are instances of evolved […]

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In defence of Ferrari

These past few days, a video of a Fer­rari engin­eer explain­ing the com­plex­ity of the Fer­rari F10 For­mula 1 racing car has been mak­ing the rounds. Every blog post or dis­cus­sion forum I have come across so far seem to say one and one thing only: “It is a usab­il­ity night­mare.” Bull­shit. Every one seems […]

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Is technical communication a part of user experience?

Is tech­nical com­mu­nic­a­tion a part of user exper­i­ence? Abso­lutely. Without Doubt. One major inter­ac­tion that a user has with a sys­tem is the doc­u­ment­a­tion accom­pa­ny­ing the product, either as prin­ted manu­als or their elec­tronic cous­ins. In fact, any text that a user sees on the screen in the form of labels and copy is a […]

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Wireframes for the Wicked

In this SXSWi 2009 panel, Nick Finck, Donna Spen­cer, and Michael Angeles talk about wire­frames, par­tic­u­larly the vari­ous types of wire­frames. The best part of the panel is the Q&A ses­sion that fol­lows the presentation.

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to err is human

One recent after­noon, I got draf­ted into review­ing and edit­ing a bunch of error mes­sages for a product. It was sup­posed to be a quick one hour work. But these assign­ments never really turn out be an hour’s job. All I had was an Excel file with around 20 mes­sages that had the cur­rent error […]

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How to start a career in User Experience?

Nick Finck provides his advice in his post, Start­ing a Career in User Exper­i­ence Design and he talk of three core areas of advice: the three E’s are Edu­ca­tion, Exper­i­ence, and Expos­ure. “The num­ber one suc­cess factor for user exper­i­ence pro­fes­sion­als is edu­ca­tion… Coupled with edu­ca­tion is exper­i­ence… Build­ing on the edu­ca­tion and exper­i­ence is […]

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